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The staff were super nice, respectful, and accommodating.

The room was huge and had an impressive corner view. Comfortable for family of 4. They accommodated my child who is 15. Other hotels would require 2 rooms for us. Also, the bar/ restaurant staff was very friendly and attentive.

Convenient sky bridge connections to MTR, nearby plazas, eateries and shops. Our 3 BR room on top floor, had a great balcony, good views, and large bathroom.

Amazing view. Great amenities. Staff were helpful and friendly.

Clean, affordable, in the location that I needed. 24 Hr front desk was helpful for my late arrival.

The Shangri-La is a wonderful hotel at a great location. Rooms are good size with great view of Victoria Harbor. Room amenities are very nice. The hotel staff is great and speak English. Food quality is excellent.

The size of the bed was great and we had a harbour view room which was beautiful, especially in the evening with the lights. The staff members were very attentive and welcoming. The concierge were fantastic!

The service of the staff was exceptional. In the first few days when I put "do not disturb", the staff checked in when they saw me in the hallway and asked if I needed any supplies topped up. When I asked for a room makeover, it was done promptly...

location and size and comfort of the room. The shower was great.

Excellent location in central, clean and cozy room, helpful staff.

The staff was helpful The details are beautiful The location is amazing (i was just surprised that there was a lot of trash and people sitting on the floor in the opposite of a luxury hotel like this)

Location is very good. Decoration and size of room is fine.

very good Wifi. Quiet. Close to everything. A large and very comfortable room. Very clean, nice staf, the water stream is strong.

This hotel is amazing. Concierge Emily Chui greeted me as I stepped out of the car and took me directly to my room and did all check-in there. She gave me her number and was available to me anytime throughout my stay to help with anything I...

Surrounded with very good places to eat, grocery and near the train station - all within walking distance. The 1 bedroom apartment was spacious enough for a hotel in Hong Kong.

View of the harbor is wonderful. Best eggs Benedict with fresh salmon that I have ever experienced. This Hotel is part of the local Universities Hotel Restaurant Management hands on training program. The students inter here for 3 months of...

The hotel is conveniently located for most activities on Hong Kong Island. The room itself was very clean and clear catered to Western clientele as there were Western toilets and hand soap in the bathroom. The bed was nice and soft, and it was...