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Airport shuttle was well organized, prompt and quick. Access to the Metro was only a 10 minute easy walk away so travel in and out of the Madrid core was excellent. Meals including breakfast and dinner were great. Service was excellent at the...

The room was clean and tidy, breakfast was very good and the staff was nice and accommodating. The area of the hotel is quiet, there's a near bus stop and a 15min walk to a metro station.

The beds were really comfortable, I enjoyed the clean design aesthetic and it was a convenient 15-20min drive to the airport outside of the city center.

It is in a very convenient location, close to the train station and metro. The buffet breakfast was excellent. Large selection of choices. We found a small cafeteria on the way to the metro that was cheaper and convenient.

The staff of the hotel is so helpful and friendly. Just amazing. The location of the hotel could not have been better, just perfect for me, so close to Atocha.

The hotel just opened late last year I think, so it's completely brand new and clean hotel. The bed is comfortable. Good for an overnight stay. No nearby shops around the area, so it's good that they provided vending machines for snacks/coffee at...

Initially we did not get the breakfast buffet with the hotel, but when we saw the buffet, we were impressed with the food options, freshness and efficiency. We had a quiet floor and our room was located in the back (we requested a quiet room),...

Excellent location if you need to be near the airport.

The hotel is well designed and very handy. The rooms are comfortable and very cosy, not mentioning the tidiness and the availability of bathroom accessories. The amicability of the stuff is amazing.

The location was great. Very walkable to major points of interest in the city. The staff was extremely friendly and accommodating from how they greeted us to helping us with small requests. It has a nice rooftop area with a pool.

Location was good. Walking distance to metro, markets, restaurants and palace. Train station walkable from the hotel with luggage as downhill. Room was well sound proofed.

Highly recommended but a little far from the center

Everything was great. Rooms are nice, bathroom big and very clean. Cleaning staff comes twice a day to clean your room and then to prepare it for sleep. I love the good night button,which turn off all the lights and close the blinds (I can only...

The design the location and the front desk personnel

Location and the staff was excellent, Ivan the bartender and concession stand was great

Everything: the reception when you arrive, the room was very spacious, the bed and pillows were heaven, the food was really great. I had to leave before breakfast and they prepared a little to-go bag with fruit, coffee, juice, a sandwich etc....

Clean, large room Great and varied breakfast - with discount if you purchase in advance! Very helpful and friendly staff Free snacks and drinks 24/7 Within reach of centre (but still count 30-40 minutes)

The breakfast was excellent and plentiful. The rooms were spotless. Front desk staff was super friendly and helpful. Overall, a good value for a hotel near the airport.

Great location and very friendly, wonderful staff

Great location, friendly staff. Great room, completely satisfied with my booking.