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We had a lovely few days here enjoying the spa, restaurant and bar. We also had dinner at another hotel owned by the group, which was excellent. It was a busy weekend at the resort and we were very well looked after by the staff who organised...

Great location, excellent facilities and superfriendly staff!

Great location. Helpful and friendly staff. Good breakfast.

the staff are very friendly and the location is amazing

everything, the room, services, restaurants, the staff are amazing

Superbe view from our suit, the well equipped, kitchen, great breakfast and nice and helpful hosts.

Perfect location, amazing views and great breakfast!

I like the hotel and the staff. The only problem is that they do not have aircon and no fans. It gets very hot. This time I knew it so took my own fan so could sleep.

location was amazing, free shuttle service in and around crans

Interesting building history. Lovely views of the lake and the forest from the different terraces. Neat clean modern rooms, toilets and showers. Sink in room. Outlets and lights easy to reach. open armoires with a spot for luggage are handy....

great service by the owner and her son. they helped me with all the little things that came up.

Beyond expectations, thank you all, especially Matteo. Had a really great stay.

Nice location in a park aside from mainstreet, room clean and spacy with good mattress, big balcony as well as friendly and accommodating staff who took time to give us some tips.

Really good hotel, clean, nice rooms, nice staff. The pool with the sauna and hamman really good.

The restaurant in the hotel is amazing. It is so cute and reminds me of what I would expect a luxury log cabin to be like. However, the best part by far was the staff. They are some of the kindest, most welcoming people I have ever met!

Bien situé pour le congres center, fonctionnel, salle de douche belle et propre

Beautiful mountain resort, the view was stunning, the host are wonderful, thank you Angela.

Great hotel! The pool was amazing. When we arrived it was raining so it fit perfectly to us haha. Also, we were expecting just a pool with warm water but were pleasantly surprised that it also had hydromassage. Breakfast was very good and the...

We got the 3 bdrm penthouse. Each bedroom had its own bathroom. The apartment was very nice and large. Huge entry and just super nice and updated. Bathrooms could use an upgrade, but were perfectly acceptable as is. A great place to gather with...

we're on the top floor so we can see the mountain view . Its cloudy so we can't see the tip/top of Matterhorn but nonetheless we still have a glimpse of how beautiful the mountain is. Easy check in in the kiosk, the staff was wonderful. walking...

Anna was absolutely amazing! The nicest employee we met not only at this resort but at the 6-7 other hotels around Switzerland, France, and Italy. Please make sure she is recognized for her hard work.

Amazing room, great staff, excellent location. Breakfast is incredible.

They were great hosts! I felt taken care of even before I checked in. Once I arrived, they provided awesome recommendations for things to see, do, and eat. The view from my room looked like a postcard, absolutely gorgeous. If I ever get the chance...

Spacious, clean room. Fantastic view of the Matterhorn. Close to the ski lifts. Great breakfast.